FireRecovery USA HelpDesk

***Important Please Read*** To guarantee uninterrupted billing services, it is essential that we are aware of your timeline for transitioning to the NERIS platform. Currently, only a limited number of RMS companies have fulfilled the necessary requirements to ensure we can continue receiving your data for cost recovery. We strongly advise you to contact our support team by creating a ticket at support@firerecoveryusa.com for assistance at least 30 days prior to your transition to NERIS.

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9 votes	Occupancy Alerts For: Previous Year Inspection Still Open Suggested 6/9/2025 New

8 votes	Sharing Inspections Between Inspectors Suggested 2/22/2022 New

7 votes	Allow multiple records to be selected and actionable at the same time in Billing Suggested 3/15/2022 New

6 votes	Add additional logic to the Questions to allow for different Settings Suggested 4/12/2022 New

5 votes	International Addresses Suggested 4/12/2022 New

5 votes	Status of Email's Suggested 2/4/2022 Considering

4 votes	Flagged Special Properties Suggested 9/9/2022 New

3 votes	Auto select State based on Zip code Suggested 11/1/2022 New

3 votes	Special Case Reinspection Option Suggested 9/9/2022 New

3 votes	Contractor Contacts Created / Entered In Field Suggested 8/5/2022 New

3 votes	Ability to change the printed name on the signature page. Suggested 5/6/2022 New

3 votes	Search for chemicals by CAS or UN on tablet Suggested 4/19/2022 New

3 votes	Add ability to add inspection type when adding a inspection on the app. Suggested 4/1/2022 New

3 votes	Ability to Access Inspection Photos on a Different iPad Suggested 3/21/2022 New

2 votes	"Bulk Approval" for Billing Line Items Suggested 5/3/2024 New

2 votes	Renewal Permit Behavior Suggested 5/15/2023 New

2 votes	Inspection Attachments Suggested 7/18/2022 New

2 votes	Add more billing options to complexes Suggested 5/5/2022 New

2 votes	Have contact fields be collapsed on the mobile app Suggested 4/20/2022 New

2 votes	Allow multiple code set refrences to be used for a single Question. Suggested 4/12/2022 New

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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