FireRecovery USA HelpDesk

***Important Please Read*** To guarantee uninterrupted billing services, it is essential that we are aware of your timeline for transitioning to the NERIS platform. Currently, only a limited number of RMS companies have fulfilled the necessary requirements to ensure we can continue receiving your data for cost recovery. We strongly advise you to contact our support team by creating a ticket at support@firerecoveryusa.com for assistance at least 30 days prior to your transition to NERIS.

Create View all Newest

2 votes	Show the Property ID on the inspection report Suggested 1/7/2022 Considering

1 votes	Self Certification Reminder Suggested 11/12/2024 New

1 votes	Request Export Ability for Print Queue Suggested 4/29/2024 New

1 votes	Importing Documents/Attachments from SLI to FirstDue Building Profiles Suggested 4/26/2024 New

1 votes	Notes tab to populate before Remarks Suggested 4/24/2024 New

1 votes	adding account balance to property tab Suggested 4/17/2024 New

1 votes	Type I Hood Systems Suggested 3/11/2024 New

1 votes	Digital Floor Plans Made Available on Mobile App Suggested 2/9/2024 New

1 votes	Adding Additional Column Chooser Options In New Requests Suggested 10/17/2023 New

1 votes	ImageTrend Apparatus - Dorchester County Fire Suggested 7/24/2023 New

1 votes	View Chooser for Dashboard Suggested 5/15/2023 New

1 votes	Include property notes on a complex report. Suggested 5/8/2023 New

1 votes	Permit Fee Discount process in the fee calculation Suggested 5/8/2023 New

1 votes	Schedule Management Drag and Drop feature in Scheduling groups Suggested 5/8/2023 New

1 votes	Risk assessment Bulk update Suggested 5/8/2023 New

1 votes	Add additional item for billing contacts to a occupancy Suggested 4/26/2023 New

1 votes	Add Fee Functionality for Chemicals in systems, Suggested 3/23/2023 New

1 votes	Update Extinguishing Systems to be able to use a custom lookup Suggested 3/23/2023 New

1 votes	Show property photos in the history area on mobile Suggested 1/23/2023 New

1 votes	Standardiztion of the contact form between admin and mobile. Suggested 1/23/2023 New

View all

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

2

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1