FireRecovery USA HelpDesk

***Important Please Read*** To guarantee uninterrupted billing services, it is essential that we are aware of your timeline for transitioning to the NERIS platform. Currently, only a limited number of RMS companies have fulfilled the necessary requirements to ensure we can continue receiving your data for cost recovery. We strongly advise you to contact our support team by creating a ticket at support@firerecoveryusa.com for assistance at least 30 days prior to your transition to NERIS.

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1 votes	Change Address fields EG city State Zip to only allow existing items to be selected. Suggested 12/29/2022 New

1 votes	Override exp permit date on app Suggested 12/1/2022 New

1 votes	Complex feature request Documents area like properties. Suggested 11/30/2022 New

1 votes	Add column to permits grid Permit Status Suggested 11/2/2022 New

1 votes	Address Verification/Zip Code +4 Suggested 7/15/2022 New

1 votes	Tank-Leak Detection Drop Down Options Suggested 6/28/2022 New

1 votes	Please add the ability to allow multiple users to see that another user has made a change to a Draft Suggested 6/14/2022 New

1 votes	Adding video Suggested 5/27/2022 New

1 votes	Signature Suggested 5/5/2022 New

1 votes	Fire hydrant zoom feature Suggested 5/5/2022 New

1 votes	Help Desk Tickets Suggested 5/3/2022 New

1 votes	Help Desk Tickets Suggested 5/3/2022 New

1 votes	Better Search Features Suggested 5/3/2022 New

1 votes	Ability to Select and Cue Multiple Inspections Suggested 3/29/2022 New

1 votes	Ability to Add Violations Currently not Department Database Suggested 3/25/2022 New

1 votes	New template use request (Town of Davie F.D.) Suggested 3/16/2022 New

1 votes	Month End Report Matrix Needed - Roanoke Fire Dept (VA) Suggested 3/16/2022 New

1 votes	Notification of app updates Suggested 3/9/2022 New

1 votes	Request for Addition - Drag and Drop Documents Suggested 3/3/2022 New

1 votes	Scheduling -- Integrating a calendar into Streamline Suggested 3/1/2022 Considering

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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