***Important Please Read*** To guarantee uninterrupted billing services, it is essential that we are aware of your timeline for transitioning to the NERIS platform. Currently, only a limited number of RMS companies have fulfilled the necessary requirements to ensure we can continue receiving your data for cost recovery. We strongly advise you to contact our support team by creating a ticket at support@firerecoveryusa.com for assistance at least 30 days prior to your transition to NERIS.

Data import Templates

see the attached these are updated as of 3/19/2020

Knox updated 6/19/2020
Trouble shooting Knox import errors: Check the worksheet name 1st then column names


Category is not respected in the importer

Use the bulk updater to set the category correctly. 




File Names:
OccupancyAdvanced   
  Geocode: Geo_OccupancyAdvanced_[dept_id]
  Import: Import_OccupancyAdvanced_[dept_id]
  Update: Update_OccupancyAdvanced_[dept_id]
OccupancyStandard
  Geocode: Geo_OccupancyStandard_[dept_id]
  Import: Import_OccupancyStandard_[dept_id]
  Update: Update_OccupancyStandard_[dept_id]
Hydrant
  Geocode: Geo_Hydrant_[dept_id]
  Import: Import_Hydrant_[dept_id]
  Update: Update_Hydrant_[dept_id]
Knox  
  Import: Import_Knox_[dept_id]
  Update: Update_Knox_[dept_id]


Creation date: 6/3/2020 11:20 AM      Updated: 9/15/2022 3:22 PM
OccupancyAdvanced (1).xlsx

OccupancyAdvanced (1).xlsx
OccupancyStandard (1).xlsx

OccupancyStandard (1).xlsx
Hydrant (1).xlsx

Hydrant (1).xlsx
SLKnoxImportFormat_New.xlsx

SLKnoxImportFormat_New.xlsx
Files   
OccupancyAdvanced (1).xlsx
184 KB
OccupancyStandard (1).xlsx
73 KB
Hydrant (1).xlsx
61 KB
SLKnoxImportFormat_New.xlsx
5 KB
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