***Important Please Read*** To guarantee uninterrupted billing services, it is essential that we are aware of your timeline for transitioning to the NERIS platform. Currently, only a limited number of RMS companies have fulfilled the necessary requirements to ensure we can continue receiving your data for cost recovery. We strongly advise you to contact our support team by creating a ticket at support@firerecoveryusa.com for assistance at least 30 days prior to your transition to NERIS.

Display shows items in black

Issue was found with Dark mode enabled on the 5.1 app


This can also cause issues with entering text in data collection box's. At this time the Work around is to have the user turn off dark Mode, While a updated app is being prepared for release. 

Instructions can be found here 


Creation date: 5/28/2020 9:12 AM      Updated: 5/28/2020 9:14 AM